Notifications

If we have an email address for you on file, you will be notified via email when you have holds to pick up, and when items are overdue. If there is no email address on your library record, we will call you.

Not Getting Email Notifications From Auburn Public Library?

It appears that some APL customers are not receiving all the e-mail notifications.  In some cases this may be due to the notice having been perceived as junk e-mail by your mail program, partly because the Minerva system sends out so many of these notices at once.

A proactive way to make sure this doesn’t happen is to let your e-mail program know that you really do want to receive e-mails from the library’s automated system. Here’s a link describing the process of ‘whitelisting’ a domain or address for Gmail, Yahoo, and Outlook.

https://www.lifewire.com/how-to-whitelist-email-addresses-4588603

The e-mail ID to whitelist is minerva.noreply@maineinfonet.org.

If you want help setting things up, call the Lending or Reference desk (333-6640) or drop by anytime to walk through the process.

Set up Text Messages

If you prefer, you can set up your account to send text messages for library notifications. To set up text messages,  log in to your library account here: minerva.maine.edu/patroninfo and click on the “Modify Personal Information” option. Then, opt in to receive SMS Alerts.

Watch a brief video on setting up text messages here.